Build trust by upholding the minor rules.
Enjoyment in your work is not something you are given, but something you must discover for yourself.
Be professional at all times in front of your customers.
As far as your customers are concerned, you are your company's representative.
Aim for the top! Never make compromises with your current work.
Take your customers' viewpoint without being caught up in your own.
Know what you are working for, and what is your purpose in life.
Simply copying someone else's methods will never result in original work.