様々な分野でグローバルに活躍する「普通の人々」が体験を語り、次世代の普通の人々のお役に立てればと思っているサイトです。

日本在住歴約40年のRon McFarlandと外資系勤務が長い齋藤信幸が、それぞれの海外体験を語ります。

Ron McFarlandの Personal Journey (8-h): セールスプロセス#7 価格交渉に入る必要があるか?

2023-07-02 07:29:32 | Ron's Life Story
STEP #7 ASKING A TRIAL CLOSE QUESTION: 価格交渉に入る必要があるか?

クロージングの前の営業ステップまででミスをしていないことの確認
Asking a trial close question is to confirm the salesman did not make a mistake in any of the previous steps in the selling process.

質問を準備、『理詰めの営業』の「会議設計」が役立ちます。
They are questions like, "If we can get this vehicle into your budget, how would you like to own it?” or "When do you want to take delivery?" If there is any negative response, there is a reason, and the salesman must find out what it is.

営業がうまくいかない可能性は?
If the salesman did not make a good first impression in the meeting and greeting, more than likely the customer is not telling him his situation or giving him enough information. In the worst case, the customer is not telling the salesman the exact truth. In that case, the salesman should introduce the customer to his manager and get out of the relationship.

Possibly the salesman did not qualify the customer correctly. Maybe the customer can’t afford a new vehicle. Possibly he can only afford a used one or to repair his current one.

Possibly the salesman does not have enough product knowledge and selected the wrong vehicle. Or, he selected the product the salesman wants to sell but is not what the customer wants to buy.

Possibly the salesman gave a poor vehicle presentation, and the customer does not know what he is buying.

Maybe the customer does not have much confidence in the product and needs a demonstration ride.

価格交渉に入る必要があるか?
This is the best time to find out if you’re on the right track. You do not want to start negotiating price of a product the customer doesn’t need or want.

Ronさんのセミナーいかがですか。苦労の多かったRon-sanの青春時代やキャリア形成の話、来日後、特に、いすゞ自動車勤務でのカルチャーショックとグローバルリーダーとしての活躍など。それとRonさんが楽しみにしている出席者と皆さんとのノミュニケーション。

皆さんがおやりになっている勉強会などに出張し講演させていただきます。本人の希望は、英語での発表です。

ただし、Ronさんが住んでいる東京都大田区から日帰りできるところとさせてください。

もっとも台湾でも日帰りは可能ですが。



<仕事に疲れたら『武蔵野』でコトリップ(『武蔵野』リイド社、斎藤潤一郎著)>
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