Cisco 600-455 UCCED practice test

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Share some CCE 600-455 exam questions and answers below.
Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco
Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F

In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)
A. administration server
B. real-time data server
C. analytical server
D. recording server
E. static server
F. performance server
Answer: A,B

Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
A. basic call control (answer, hold, retrieve, end, and make call)
B. advanced call control (consultation, transfer after consult, conference after consult)
C. agent historical reports
D. ready and login reason codes
E. phonebooks and workflows
F. desktop for third-party ACD
Answer: A,B,E

Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)
A. An additional voice gateway is required for Silent Monitoring.
B. They extend and connect.
C. They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.
D. They are limited only to PSTN phones and mobile phone; IP phones are not supported.
Answer: A,C

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F

Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D

Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and
survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D

Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E

Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
A. configuration requests
B. skill group data
C. routing and DMP control traffic
D. Real-Time Monitoring
Answer: C

Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco
Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E

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Microsoft Office 365 70-347 study guide

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Share some Microsoft Office 365 70-347 exam questions and answers below.
Hotspot Question
You are the Office 365 administrator for your company. An employee with the user name User1 requests a shared mailbox named Sales1. User1 must be able to send messages from the Sales1 mailbox. You need to create and configure the online mailbox.
How should you complete the relevant Windows PowerShell script? To answer, select the correct answer from each list in the answer area.



Answer:





You deploy Office 365. All the members of a team named Sales have full access to a shared mailbox named Sales. You enable auditing for all shared mailboxes. From the Sales mailbox, an email message that contains inappropriate content is sent. You need to identify which user sent the message.
What should you do?
A. From the Exchange Control Panel, run an administrator role group report.
B. From Windows PowerShell, run the Get-SharingPolicy cmdlet.
C. From Windows PowerShell, run the Write-AdminAuditLog cmdlet.
D. From Windows PowerShell, run the New-MailboxAuditLogSearch cmdlet.
Answer: D


You manage client computing devices for a company. Office 365 was recently deployed for all employees in the sales department.company policy requires the installation of Office 365 ProPlus on all new client computing devices for sales department employees. The company recently purchased Surface Pro 2 devices for all sales department employees. You are testing a new Office deployment for a specific user on a Surface Pro 2.You are unable to activate Office on the Surface Pro 2.An error message states that the install limit has been reached. You need to activate Office 365 ProPlus on the Surface Pro 2 for the user.What should you do?
A. Sign in to the Office 365 portal as the user and deactivate unused Office 365 ProPlus licenses.
B. Sign in to the Office 365 admin center as an Office 365 administrator. Remove and then re-add the user's Office 365 ProPlus license.
C. Install a licensed copy of Office Professional Plus 2013 that is covered under a volume licensing agreement.
D. Sign in to the Office 365 admin center as an Office 365 administrator and deactivate unused Office 365 ProPlus licenses.
Answer: A

You are the Office 365 ProPlus administrator for your company. Each user is assigned an E3 license. All client computers are on a local area network. Users do not have administrative privileges on their client computers. You are configuring a network-based installation of the most recent version of Office for all client computers. You need to ensure that the installation process does not display any dialog boxes or require user input.Which option should you specify in the Configuration.xml file?
A. < Display Level = "Minimal" AcceptEULA="TRUE" />
B. < Display Level="Silent" AcceptEULA="TRUE" />
C. < Display Level="None" AcceptEULA="TRUEM />
D. < Display Level = "Full" AcceptEULA="TRUE" />
Answer: C

You are the Office 365 administrator for your company. The company environment includes Office 2007, Office 2010, Office 2013, Windows 7, and Windows 8.Office Telemetry logging has been enabled in the environment. The company plans to use coauthoring. You need to gather information about Microsoft Excel XLS real-time data (RTD) add-ins.Which two methods can you use to achieve this goal? Each correct answer presents a complete solution.
A. Open workbooks by using Excel 2013 on client computers that run Windows 7.
B. Open workbooks by using Excel 2013 on client computers that run Windows 8.
C. Open workbooks by using Excel 2007 or Excel 2010 on client computers that run Windows 7.
D. Open workbooks by using Excel 2007 or Excel 2010 on client computers that run Windows 8.
Answer: B, D

You are the Office 365 administrator for your company. You need to configure Microsoft Lync Online to disable alerts for voicemail and instant messages to Windows Phones.What should you do?
A. Use the Set-CsHostedVoiceMailPolicy Windows PowerShell cmdlet.
B. Use the Set-CsPushNotificationConfiguration Windows PowerShell cmdlet.
C. In the Lync admin center, select the Display presence information only to a user's contacts option.
D. Use the Set-CsUser Windows PowerShell cmdlet.
Answer: B

Contoso, Ltd.has an Office 365 Enterprise E3 plan. Contoso uses the domain contoso.com for email and instant messaging (IM). Contoso requires that website visitors who go to http://contoso.com be directed to the company's Microsoft SharePoint Online publicwebsite. You need to configure Office 365 to redirect the website requests without affecting the company's email or IM.What should you do?
A. In the SharePoint admin center, rename the public website to http://contoso.com.
B. In the Office 365 admin center, change the domain purpose for contoso.com to SharePoint.
C. On the authoritative DNS servers, add a CNAME record for contoso.com.
D. In the Office 365 admin center, add a new subdomain. Then set up redirection for http://contoso.com to the subdomain.
Answer: D

A company is upgrading from Office 2010 to Office 365 ProPlus. The company plans to use the Telemetry Dashboard to identify document compatibility issues. You need to enable telemetry and immediately trigger data collection.Which two actions should you perform? Each correct answer presents part of the solution.
A. Modify the AgentInitWait and AgentRandomDelay registry values on the client computers.
B. Configure a Group Policy Object to turn on telemetry data collection in the User Configuration settings.
C. Configure a Group Policy Object to turn on telemetry data collection in the Computer Configuration settings.
D. Delete the contents of the telemetry shared folder.
E. Run the gpupdate.exe /force command on the file server that hosts the telemetry shared folder.
Answer: A, B

Drag and Drop Question
Your company uses Microsoft SharePoint Online. You create a subsite in an existing site collection. The subsite will serve as a document repository from which anyone can download documents. External sharing is turned off globally. You plan to share documents with users by emailing document links. Users must not be required to sign in to the subsite to download the documents. You need to configure the environment to allow document sharing with external users.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.



Answer:





You are the Office 365 administrator for your company. The company's environment includes Office 2007, Office 2010, Office 2013, Windows 7, and Windows 8. The company uses Office Telemetry. You need to collect Office version usage data for an upcoming migration to Office 365 ProPlus.
What should you do?
A. Open documents by using Office 2007, Office 2010, or Office 2013 on client computers that run Windows 7.
B. Use the Get-MsolUsercmdlet with the ServiceStatus parameter.
C. Search network shares for Office documents and export the results to a .log file.
D. Search local computers for Office documents and export the results to a .csv file.
Answer: A



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