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Share some CCE 600-455 exam questions and answers below.
Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco
Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F
In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)
A. administration server
B. real-time data server
C. analytical server
D. recording server
E. static server
F. performance server
Answer: A,B
Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
A. basic call control (answer, hold, retrieve, end, and make call)
B. advanced call control (consultation, transfer after consult, conference after consult)
C. agent historical reports
D. ready and login reason codes
E. phonebooks and workflows
F. desktop for third-party ACD
Answer: A,B,E
Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)
A. An additional voice gateway is required for Silent Monitoring.
B. They extend and connect.
C. They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.
D. They are limited only to PSTN phones and mobile phone; IP phones are not supported.
Answer: A,C
Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F
Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D
Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and
survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E
Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
A. configuration requests
B. skill group data
C. routing and DMP control traffic
D. Real-Time Monitoring
Answer: C
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco
Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E
CertTree can provide a shortcut for you and save you a lot of time and effort. CertTree will provide good Cisco 600-455 UCCED practice test for your Cisco certification 600-455 exam and help you pass Cisco certification 600-455 exam. If you see other websites provide relevant information to the website, you can continue to look down and you will find that in fact the information is mainly derived from our CertTree. Our CertTree provide the most comprehensive information and update fastest.
In order to provide you with the best Cisco 600-455 UCCED practice test, CertTree constantly improve the quality of Cisco 600-455 UCCED practice test and update the dumps on the basis of the latest test syllabus at any time. CertTree is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using CertTree Cisco 600-455 UCCED practice test. We assure CertTree provide you with the latest and the best Cisco 600-455 UCCED practice test which will let you pass the exam at the first attempt.
Share some CCE 600-455 exam questions and answers below.
Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco
Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F
In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)
A. administration server
B. real-time data server
C. analytical server
D. recording server
E. static server
F. performance server
Answer: A,B
Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
A. basic call control (answer, hold, retrieve, end, and make call)
B. advanced call control (consultation, transfer after consult, conference after consult)
C. agent historical reports
D. ready and login reason codes
E. phonebooks and workflows
F. desktop for third-party ACD
Answer: A,B,E
Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)
A. An additional voice gateway is required for Silent Monitoring.
B. They extend and connect.
C. They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.
D. They are limited only to PSTN phones and mobile phone; IP phones are not supported.
Answer: A,C
Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
A. Silent Monitor inbound voice calls
B. secure communication using flow around mode
C. NAT for address hiding
D. normalize SIP messages using SIP profiles
E. record calls by forking the media using build-in-bridge
F. demarcation point between networks
Answer: C,D,F
Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D
Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and
survivability service handles SIP REFER? (Choose three.)
A. SIP REFER label and SigDigits
B. SIP REFER with ICM router requery
C. SIP REFER with ICM script Send To VRU node
D. SIP REFER with custom SIP header
E. SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
F. SIP REFER with ECC variable user.sip.transfer
Answer: A,C,D
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E
Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
A. configuration requests
B. skill group data
C. routing and DMP control traffic
D. Real-Time Monitoring
Answer: C
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco
Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
A. transfer call routing from agent to agent
B. CTI data on Cisco Agent Desktop screen pop
C. Courtesy Callback
D. Cisco Mobile Agents
E. Cisco Extension Mobility for agents
F. call queuing
Answer: A,D,E
CertTree can provide a shortcut for you and save you a lot of time and effort. CertTree will provide good Cisco 600-455 UCCED practice test for your Cisco certification 600-455 exam and help you pass Cisco certification 600-455 exam. If you see other websites provide relevant information to the website, you can continue to look down and you will find that in fact the information is mainly derived from our CertTree. Our CertTree provide the most comprehensive information and update fastest.
In order to provide you with the best Cisco 600-455 UCCED practice test, CertTree constantly improve the quality of Cisco 600-455 UCCED practice test and update the dumps on the basis of the latest test syllabus at any time. CertTree is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using CertTree Cisco 600-455 UCCED practice test. We assure CertTree provide you with the latest and the best Cisco 600-455 UCCED practice test which will let you pass the exam at the first attempt.