Tips For Getting Technical Support Help Online - free article courtesy of ArticleCity.com

Sometimes your PC will start acting strange for no apparent reason or a program which you use regularly will all of a sudden stop working as it should. This can be a frustrating experience especially if you have no idea where to go for help. If this happens to you, don't panic! Here are some simple tips which may turn your frown upside down. 1. Don't assume that your problem is unique. The chances are that someone else has had that problem and it has already been solved. Google is a great place for getting technical support help believe it or not. You may have to experiment with wording your problem and refining your search, but it's worth a try. For example my Outlook email client stopped showing me the 'Subject' field when I was composing new email. As a result all of my email was going out without a subject. After a bit of experimenting with wording the problem I found the answer by searching on the phrase "Outlook subject field missing". Someone in an online discussion group had the same problem and the answer was provided. When you find good discussions groups bookmark them for future use. I have a bookmark I call Technical Support Help and it's full of great web sites. 2. The Google trick is good for lots of software but you should always try the web site of the program's manufacturer as well. Sometimes your problem is really a bug and there may be a new release or work around available. Many software web sites have FAQs, discussion lists, and help desks available that provide free support. Sometimes there is a telephone number that you can call but you may have to pay for live help. 3. There are companies that offer free general help for simple questions and then charge a sliding scale for more complicated ones. Support Freaks (www.supportfreaks.com) is a good one to try. Even if you have to pay, the rates are reasonable. Click on the "Freebies" link, under the "Quick Links" menu to see if your question is eligible for free help. 4. There are probably any number of local PC support groups that meet in libraries and other locations near your home. Some of these groups are very specific in nature and some are general. Try searching Google for "PC Support Group" or "PC User group" and the name of your town. Also check with your local librarian and computer stores. They often know of these groups. 5. Speaking of computer stores, you can often pick the brains of the more knowledgeable salespeople if you are lucky enough to find any. Many times these employees love computers so much that they will act as your big brother or sister if you need some quick help. Sometimes they moonlight as consultants at a good rate. This ought to be enough information to get you started on the road to solving your next PC or software problem. If you are having Internet connectivity problems then your ISP is the first place to start. If you can't get online at all, and you don't think you know their phone number, think again. I'll bet that it's printed on every bill that they send you. You'll also need your account number and you can bet that it's printed on the bill as well. Remember -- When it comes to getting technical support help, the first rule is: Don't Panic!Links:
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How To Find Amazing Laptop Deals

Laptop computers are becoming increasingly popular because of their easy portability. A laptop is ideal for those who must travel because of their jobs or for those who work away from their desk. College students also use laptop computers for their studies. It is not difficult to find good laptop deals. Electronic stores and the Internet are all perfect places to look for laptop deals.

Before purchasing a new computer, research the many laptop deals that can be found in electronic stores. Look in the weekly sales ads and compare the sales from week to week. As the technology for laptops increases, the prices of laptops are starting to drop. Laptop deals are readily available with manufacturer rebates. Rebates, combined with a good sale price can give consumers an excellent deal on a new laptop.

If you purchase a laptop deal that comes with a rebate, it is important to follow all of the directions on the rebate to get the rebate check. Read the rebate offer carefully to make sure that the purchase is eligible. Some rebates are very specific and require certain software purchases in addition to the laptop. Also, make sure to send the paperwork off on time. Rebates for laptop deals will be ineligible if it is not postmarked on the correct day. Follow all of the instructions on the laptop rebate and be sure to make copies for reference. Also, remember that laptop rebates often takes several weeks.

Another way to get a great laptop deal is to shop around. Do not settle for the first sale you see. Look at all ad circulars for you local electronic stores and compare the prices. Be certain that the laptop you are looking for is the exact same as in the ad. Laptops can be very similar, even with the same brands. There are usually small things, such as different software that makes the price on laptop deals different.

To compare laptop deals easily, check the Internet. There are several websites on the Internet that will do the comparison shopping for you. Simply put in the model number of the item you are looking for and the website will generate prices from different stores. Often the prices that these websites generates are the sale prices that are found in the weekly sales circular, but the prices are listed side-by-side for easy comparison. This method of shopping helps you find the best laptop deals.

Getting a good laptop deal is also easy when you search the Internet. Even large electronic stores sell their products on the Internet. Some often have sales that are only available through their website. If you do choose to purchase a laptop from the Internet, make sure you are making the purchase through a reputable dealer. Be wary of any website where you do not know for certain that the laptop is a brand name or if the laptop deal seems too good to be true. If you are uncertain about the reputation of an online dealer, it is usually better to research the company or go with another store.
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