I can not open one of my MSN hotmail

It is so complecated to do work requested from Microsoft to open my one of my account.

It looks like something happened to my account.

The process requred to open account is so defficult.

I do not want to go to My Microsoft store where I usually go, because this is Christmas Eve.

The store must be clouded and busy to cell thier product.

I give up now after spending for two stressful days.

I do not want to make Christmas day is dark.