killtest ISEB Certification認定資格 ITILF2011試験の無料参考資料を提供できる

killtest ISEB Certification認定資格のITILF2011試験の最新版を提供し、一年以内に無料参考書を提供できます。

killtest「ISEB Certification」は、『ネットワークに関する基礎知識』、『ルーティング知識』、『単一オペレーティングシステム「ISEB Certification」について』からそれぞれ出題される、ITILF2011試験の基礎技術に関する技術認定のITILF2011試験です。ISEB Certification同資格の取得により、有資格者はネットワークの専門家として、また「ISEB Certification」をベースとしたネットワークを構築提供できる認定エンジニアとして、業界で認められます。

killtestはきっとITILF2011試験をに合格することで、その他のよりITILF2011試験の専門的なジュニパーネットワークスのISEB Certification技術認定試験の受験が可能となります。

試験コード：ITILF2011
試験名称：The ITIL Foundation - 2011

1.Which one of the following is the BEST description of a service level agreement (SLA)?
A. The part of a contract that specifies the responsibilities of each party
B. An agreement between the service provider and an internal organization
C. An agreement between a service provider and an external supplier
D. An agreement between the service provider and their customer
Answer: D

2.Which one of the following is NOT part of the service design stage of the service lifecycle.?
A. Designing and maintaining all necessary service transition packages
B. Producing quality, secure and resilient designs for new or improved services
C. Taking service strategies and ensuring they are reflected in the service design processes and the
service designs that are produced
D. Measuring the effectiveness and efficiency of service design and the supporting processes
Answer: A

3.Which one of the following activities are carried out during the "Where do we want to be?" step of the
continual service improvement (CSI) approach?
A. Implementing service and process improvements
B. Reviewing measurements and metrics
C. Creating a baseline
D. Defining measurable targets
Answer: D