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third party merchant account

Oil legend Andy Hall suffers first loss since 1990s

2012-02-10 10:04:30 | third party merchant
Roiled like so many of his rivals by last year's unprecedented market volatility and distortions, Hall, 61, suffered a 3.8 percent loss at his $5 billion Astenbeck hedge fund in 2011, according to one investor in the fund.

That outcome adds to signs that Phibro, the century-old commodity trading house that Hall has run for most of the past three decades, also ended in the red, breaking a more than 14-year profit streak for the world's most famous oil trader.

Hall's stumble will come as little surprise after a year in which many of his peers suffered deep losses, but it will stoke a growing debate about his unique role in running both an agile, aggressive hedge fund and Phibro's more complex, niche physical oil trading business.

Occidental Petroleum bought Westport, Connecticut-based Phibro from Citigroup for $370 million in 2009, but owns only 20 percent of Astenbeck, which Hall launched in 2007 with Citi's blessing. Hall owns the other 80 percent, and is therefore in the position of pleasing both fund investors and Phibro's owners.

In tumultuous markets, that's harder than ever as positions swing abruptly from profit to loss. And this year he'll have do it without his top oil trader and long-time No. 2 Malcolm McAvity, who retired last month after 26 years.

"Hall has got a double function," said one senior commodity trading executive at a different firm. The executive said his impression from speaking to employees was that Hall was starting to spend more time on the fund, which generates a 2 percent management fee.

"If you're making $80 million in fees, what would you rather do?"

Hall declined to comment for this story.

Astenbeck, named for a village near the 1,000-year-old German castle he owns, was initially set up in 2007 as a way for investors to profit from trades that mirrored Phibro's strategies. But the fund now appears to have a broader remit, according to its latest offer documents sent to investors.

Now Hall, a UK-born Oxford graduate and avid art collector who burst into wider public view in 2009 for refusing to give up a $100 million bonus, must prove his mettle anew.

Astenbeck swayed throughout last year, falling by more than 10 percent during periods in both May and August, when commodity markets unexpectedly crashed. He recovered those losses, but the fund then crashed by 18 percent in September, taking it down 5 percent for the year at that point, investors have said.

"All the markets were really subjected to these big reversals," said Fraser McKenzie, managing partner and head of research at 47 Degrees North, a fund of funds in Pfaeffikon, Switzerland, with about $300 million under management.

"The (traders) trying to discern fundamentals just didn't have any impact."

The average commodity fund fell about 6 percent last year, according to Hedge Fund Research. Oil, cotton, copper and other markets swooned unpredictably through the year, roiled by a euro zone crisis and fickle investor sentiment that clashed with the fundamentals that traders like Hall rely on.

Astenbeck, which has grown from less than $1 billion in 2009 to roughly $5 billion last year, returned about 12 percent in 2010 and 29 percent in 2009, according to investors.

Phibro appears to have fared similarly, living up to Oxy's high expectations in the first year. When Oxy bought the unit in 2009 amid a public outcry over Hall's bonus, it had touted the fact Phibro had not made a loss since 1997.

For 2010, Occidental reported $293 million in "gains from derivatives not designated as hedging instruments", according to the oil company's annual report, a category that is likely to be heavily influenced by proprietary trading results, analysts say. It had only $64 million such gains in 2009, before Phibro.

An Occidental spokesperson did not reply to multiple telephone messages and emails seeking comment on this story.

Occidental chief executive Stephen Chazen said in July that Hall had a modest second-quarter loss, not a profit; on a call in late October, he said that after a bad third quarter for Phibro, Hall had "probably made up all that he lost for the whole year and maybe then some" by that point.

Chazen made no comment on the unit's fourth quarter performance on an earnings call last month. But the firm blamed "lower marketing and trading results" for dragging down its midstream earnings -- where it accounts for Phibro -- to just $70 million, from $202 million the year before. It had made only $77 million in the third quarter for the same reason.

The "derivatives" line item showed a $47 million loss in the year through September. Full year data is due in late February.

Chazen appeared untroubled by the swings in October, saying he was bullish on oil although "not as bullish as Phibro".

"I'm really not bothered by the volatility. I know you might be, but being long oil is sort of where we are," he told analysts.

But some say Occidental -- which has stressed the risk controls it has placed on Phibro -- is unlikely to be pleased with the ups and downs, even if the results have minimal impact on earnings that reached $6.8 billion last year.

"I think Oxy was happy to have a proactive trading arm looking to make profits off the volatility of the market, but not happy to take risks that the swings would really show up in earnings volatility for them," said Tom Driscoll, an analyst who follows Occidental at Barclays Capital.

It isn't clear which positions Phibro was taking at the time, and it trades across multiple markets including grains, equities and precious metals. Gold dived from a record in September as several big fund managers bailed out.

An SEC filing from the end of the third quarter shows that Astenbeck held about $644 million in U.S. equities, largely concentrated in energy services funds and oil majors such as Total and Chevron.

Some dismissed questions of divided loyalties. After all, they said, it is still Phibro's global physical trading operation that provides the insight that informs Hall's trades. Neglecting that would seem counter-productive.

"All interests seem relatively aligned and amply incented," said one long-time investor in the fund.

In many respects, Phibro -- which was born as metals and grains trader Philipp Brothers in 1901 -- was already more like a hedge fund than rivals like Vitol and Glencore, which tend to specialize in making pennies on the dollar by moving large volumes of bulk commodities around the world.

Years ago, Phibro was similarly specialized. After joining the company in the early 1980s, Hall bought three refineries and took an active role in shipping. Many of his traders trace their lineage back to oil firms, not Wall Street: Hall had worked several years at BP; McAvity for Conoco; London-based oil trader Gary Middleditch for Royal Dutch Shell.

But Hall long ago jettisoned those capital-intensive assets, paring back Phibro's operations to a handful of core traders. From some 2,000 employees in the 1980s, it had just 86 by 2009, according to a fund document. It hasn't noticeably expanded.

Phibro focused on playing a prominent role in strategically important crude oil markets across the world, where it could squeeze profits from minor pricing discrepancies and gain valuable insight into global supply and demand.

But at the same time, even before launching Astenbeck, Hall was famed for making large bets on the direction of prices.

Hall was among the first to see in 2003 and 2004 that oil prices were poised to break out of a more than decade-long trading range, as accelerating demand from China and years of underinvestment in production capacity sent prices soaring.

Citigroup reported an $843 million commodity trading profit for 2005, saying it was "primarily" the result of Phibro's work. The same trading group then made nearly $1 billion in 2008, as oil prices soared to $147 a barrel and then abruptly crashed.

But for a man who made his mark taking bold trend-changing bets on prices, last year was bruising. A series of outside factors buffeted prices -- just as they had on January 1991, when the U.S. bombing of Iraq sent oil plunging from $32 to $21 a barrel. Phibro was reported to have lost $40 million that day.

Last year oil prices lurched higher on the outbreak of war in Libya in February, dived in May amid an abrupt liquidity squeeze, fell anew in June after world governments released emergency stockpiles and crashed in August in a risk retreat.

Grains giant Cargill and oil major BP blamed trading for poor results; the commodity arms of Goldman Sachs and Morgan Stanley logged some of their worst quarters in years; Blenheim and BlueGold, fellow multibillion-dollar heavyweight commodity hedge funds, posted double-digit losses.

A company that is secretive even by the opaque standards of the commodity markets, Phibro has thrived through multiple owners and varying guises under Hall's leadership, most of that with a core trading team that has seen surprisingly little turnover over most of the past three decades. Senior traders have been with the company for an average of 25 years.

McAvity, who was vice chairman at Phibro responsible for the global oil trading book but had not had a role in running Astenbeck, retired in late January after turning 61.

McAvity refuted assertions that he was unhappy with Phibro and Hall, saying that he was simply ready to end a lengthy career -- particularly after 2011's wild ride.

"Last year wasn't fun. It is not to say that you could not have done well in hindsight, but you would probably have been lucky rather than smart," he told Reuters.

Hall has filled two key positions. John Petti, who had been at Phibro from 1986 to 2002, returned three years ago after a stint working at merchant-trader Sempra Energy, and is now the chief oil trader alongside Hall. Christian Harris, also a Sempra alumni, joined in 2009 to run agricultural and non-energy commodity trading, according to a fund document from mid-2011.

At the same time, Astenbeck's investment strategy has grown more independent of Phibro over several years.

A 2009 document for the Phibro Commodity Fund, as Astenbeck was then called, says it "maintains positions that are structurally similar to Phibro's proprietary positions".

In the 2011 presentation, that language was gone, although it still said Phibro still provided "differentiated insight on regional and global commodity flow".

Visa 1Q Profit Rises 16.4% As Transactions Jump

2012-02-09 10:02:23 | third party merchant
The San Francisco-based company said Wednesday cardholders ratcheted up their use of Visa's credit and debit cards, driving up the volume of transactions it processed 8% to 13.6 billion.

"Consumers' desire to use our products is evident in the strong growth we see outside the U.S. and the resiliency we are seeing in the U.S. in the wake of debit regulation," Joe Saunders, chairman and chief executive of Visa, said in a statement.

Visa posted net income of $1.03 billion, or $1.49 per share, up from $884 million, or $1.23 per share, a year ago. Revenue rose 13.8% to $2.55 billion.

Visa's results beat the estimates of analysts, who were expecting the company to earn $1.45 per share on revenue of $2.43 billion, according to Thomson Reuters.

The company said its board of directors authorized a new $500 million repurchase program for Class A shares.

Visa also raised net revenue guidance for the year, forecasting growth in the low double digits compared with a previous forecast of growth in the high single digits to low double digits. It also expects growth in diluted earnings per share for its Class A stock in the high teens, up from a previous forecast for growth in the mid- to high teens.

Visa's shares rose 3.4% to $112 in after-hours trading.

The results come as the world's largest credit-card network is trying to protect its market share in the face of new regulations that limit fees merchants pay to accept debit cards and forbid certain processing arrangements with banks.

The rules also affect Visa's biggest competitor, MasterCard Inc. (MA), and the banks that issue the payment networks' debit cards.

The new rules, known as the Durbin amendment, were part of 2010's Dodd-Frank Act. The first major provision, which took effect Oct. 1, cut in half the amount of fees that large banks can charge merchants every time a consumer swipes a debit card at their stores. Visa and MasterCard set those fees, called interchange, but they are collected by the banks as revenue, sparking concerns that the banks may pressure Visa and MasterCard to lower separate fees the banks pay them for their services.

The second major part of the law takes effect April 1 and puts an end to exclusive processing relationships Visa and MasterCard have had with some of their bank clients. Now banks must include at least two unaffiliated processing networks on their cards so that merchants have a choice over which to route transactions. That rule is expected to help smaller competitors to Visa and MasterCard that run their own debit networks as well as MasterCard, which has a significantly smaller share of the debit-card market than Visa.

MasterCard CEO Ajay Banga said last week that it has won new processing deals with a handful of large U.S. debit-card issuers, alluding to the provision but not citing the banks by name.

A large U.S. bank that issues Visa cards decided last fall to remove Interlink, Visa's network for processing transactions consumers make by entering a PIN, from its cards, Saunders said on the call. Other issuers have started adding competing processing networks to their cards to comply with the rules.

Those actions started to show in amount of debit-card payment volume Visa processed in the quarter, with growth rates declining from the previous quarter, executives said. However, credit-card volume was strong, which may be due to banks pushing credit cards over debit cards in light of the new rules.

Visa has been restructuring the fees it charges merchants to make up for potential revenue losses. The company also has said it is approaching certain large merchants with incentive payments in an effort to get them to continue routing transactions over its network.

Merchant fees are a contentious issue in the card industry and could face further cuts as a result of long-standing lawsuits against Visa, MasterCard and several large banks. The suits take aim at the fees that merchants pay on credit-card transactions as well as Visa's and MasterCard's policies prohibiting retailers from surcharging customers who pay with cards.

"Progress is being made towards resolution of all issues," Saunders said during the call, but declined to give specifics.

The suits, brought by merchants including Safeway Inc. (SWY), Collective Brands Inc.'s (PSS) Payless ShoeSource and Kroger Co. (KR), are set to go to trial in September but analysts predict they will be settled before then.

MasterCard said last week it took a $770 million pretax charge in the most recent quarter based on progress made in the litigation. Based on that amount, analysts estimate a total settlement involving all defendants could cost about $6.5 billion.

MasterCard is responsible for 12% of a monetary settlement under agreements it has with Visa and banks named in the suits. Visa would be responsible for about 67% of the amount, though it is shielded from financial liability as part of a plan it set up when it went public in 2008.

In December, Visa said it was depositing $1.6 billion into a litigation escrow account set up to pay for such a settlement, bringing the total in the account to about $4.3 billion.

In addition to a monetary award, a settlement could also include a reduction in credit-card interchange rates, which were untouched by the Durbin amendment. However, any such reduction is likely to be temporary, experts said.

Visa has also has been investing in mobile and online technology as it looks to head off competition from Google Inc. (GOOG), PayPal and several wireless carriers that are pushing their own payment services. Such companies could create additional opportunities for Visa and competing card networks, but they also run the risk of diverting away the transaction volume that drives their revenue.

Visa is preparing to roll out V.me, a "digital wallet" that would allow customers to pay for purchases on mobile devices and websites by entering a username and password instead of typing in their card number for every transaction.

The company plans to expand a test of the service with a "few brand-name merchants" in the coming weeks and is in discussions with more than 100 major merchants about further tests, Saunders said.

Green Awards Profile: Jascots

2012-02-08 10:05:39 | third party merchant
The on-trade specialist wine merchant is offering the service free to its customers with each delivery, a scheme which the company believes would be straightforward for other businesses to adopt.

“We’re not sure why other merchants have not offered something similar to their customers,” remarked John Charnock, managing director at Jascots. “It seems crazy that vehicles return from a delivery empty when the journey could be put to better use taking glass and cardboard to a recycling depot.”

Currently at the consultation stage with customers based within London postcodes, Jascots is running the scheme in partnership with Powerday, a recycling firm located close to the merchant’s west London distribution centre.

“It is so refreshing to work with a wine merchant who understands us and works hard to make our lives easier,” remarked Flavien Leyet from Restaurant Associates, part of catering firm Compass Group and one of the first companies to trial this scheme.

“Our Jascots account manager discussed the service with us and, as promised, when our next delivery arrived, the driver collected the empty bottles and boxes putting them into refuse bins in the back of the vehicle. It could not have been more simple.”

This initiative marks the latest sustainable step forward from Jascots, who achieved ISO14001 accreditation last October for its environmental management systems.

With the Carbon Trust calculating the firm’s carbon footprint last year at 150.1 tonnes of CO2, the company has committed itself to offsetting those aspects which cannot be reduced further through the purchase of carbon credits.

The merchant currently recycles 90% of its office waste, with the last year alone seeing it reduce the volume going to landfill by 50% and cut back its paper usage by 20%. As part of this progress, since 2009 the company has reduced the proportion of customers receiving paper invoices from 48% to just 8%.

With only 50% of the UK’s container glass currently being recycled, the country lags some way behind the likes of Finland and Switzerland, both of whom recycle more than 90% of their glass.

Rite Aid clinics place new twist on "doc-in-a-box"

2012-02-07 10:15:51 | third party merchant
When patients walk into a NowClinic at any one of nine Detroit-area Rite Aid pharmacies, they can choose among multiple physicians to see about what's ailing them.

Not see in person. See on a computer monitor.

What's going on at these Rite Aids is a merger of multiple trends focused on providing more convenience to patients than, presumably, a physician's office can deliver.

"A lot of people, unfortunately, are left disconnected from their doctor, whether it's clinical reasons or financial reasons or availability," said Ido Schoenberg, MD, chair and CEO of American Well, the technology vendor behind the virtual clinics.

Neither telemedicine nor retail clinics are new -- but combining them is.

Like the other retail pharmacy chains, Rite Aid is trying to brand itself as a wellness center as much as a pharmacy.

The retail clinic business, which sells itself as quick, convenient, inexpensive, walk-in care, has been a tool for such branding. It is a sector dominated by Rite Aid competitors CVS and Walgreens, which together accounted for 904 out of 1,355 in-store clinic locations as of the end of 2011. Rite Aid, until fall 2011, only had nine, according to Merchant Medicine, a Shoreview, Minn.-based retail clinic consultancy.

Rite Aid and OptumHealth joined forces to find a less expensive alternative to traditional clinics, which are staffed by nurse practitioners and physician assistants who are contracted from a local hospital group. Those startup costs have been a factor as to why growth of retail clinics, until a nearly 100-location expansion by CVS' Minute Clinic in 2011, had been mostly flat in recent years.

Rite Aid and OptumHealth decided it would be more cost-effective to go with virtual visits -- nurses and physicians seeing patients via a computer screen.

OptumHealth launched the NowClinic concept in August 2010 as an online offering that patients in Minnesota could access at home. Through the NowClinic website, patients and physicians connect via Web chat or video conferencing, the same way they would from the NowClinic exam rooms at Rite Aid. The online system has since expanded to 22 states. Other insurers have launched similar systems, including WellPoint, which also contracts with American Well, to offer virtual visits to members in several of its markets. Rite Aid's clinics began opening in fall 2011.

A patient walks into a private room, usually near the pharmacy counter, and registers himself or herself on the computer terminal. Either an account can be created with OptumHealth, or UnitedHealth Group plan members can use their member information, to avoid the registration process on subsequent visits. When registration is complete, the patient goes through a series of computer-prompted questions to get at the problem or complaint. The patient can access several free educational tools or talk with a nurse via video chat. The NowClinic website says a pharmacist can help get a patient connected.

The services offered at Rite Aid are the same as for the online NowClinic: treatment of allergies, bladder infection, bronchitis, cough and cold, diarrhea, fever, insomnia, nausea, pink eye, rash, seasonal flu, sinus infection, sore throat and viral illness.

James V. Springrose, MD, senior director of provider strategies for OptumHealth, said there's no charge for virtual consultations with a nurse, who also can advise patients whether a doctor visit is warranted.

If the patient would rather talk to a physician -- or the nurse advises that the patient should -- he or she can pay $45 for a 10-minute visit and enter credit card information. The system does not accept insurance coverage, though patients can submit claims to their plan to get reimbursed.

Patients can pick a physician from a list with background information, including specialties and customer reviews, for each physician. The physician can help guide the patient to in-person care, if needed, or write a prescription when appropriate.

Vitals are taken by the patient -- such as blood pressure on an automatic cuff -- in the room or elsewhere and communicated to the doctor. Vaccines are delivered by a certified immunizing pharmacist on site. Additional time can be added to the exam for $5 to $10 for each additional five minutes. Dr. Springrose said physicians providing the care keep the majority of the fees collected.

Any physician licensed to practice in Michigan can contract with OptumHealth to treat patients through the NowClinic. They download software to the computer where they plan to work, either at home or in the office, and make themselves available according to their own schedules. When a patient requests to be "seen," the system will alert the physician to go online.

Don’t let plastic cards melt hard-earned cash

2012-02-06 09:46:39 | third party merchant
Imagine if you are at a shop in a big mall and find yourself without enough paper currency to pay for your purchase. So, you open your wallet, purse or your handbag to sift through the plastic payment cards, of which you have at least a couple or more and, which comprise of at least one credit card and at least one debit card. To your shock and dismay, you realise that your debit card, only one or one of multiple, is missing. The last time you used your plastic – debit or credit – card was more than 10 days back.

Such a scenario is indeed possible with more than one card users. If you are not the kind of banking customer who is receiving SMS alerts of transactions on your debit card and credit card, then the scenario will very likely stand exposed to the grave risk of fraudulent purchases (online or offline). If it happens on your debit card then the entire balance from your savings account can be wiped out. Daily purchase limits will also not help if you notice your card loss after many days and fraudulent use occurs to every day in that period.

The biggest risk in all plastic cards, debit or credit, arises when a customer loses the card and his or her signature is there on the card to be easily forged and misused at merchant shops. It may be difficult to eliminate the risk of fraud altogether but here are a few things you can do to mitigate it. To begin with, consider the credit limit available on your credit card as the amount at risk and set the maximum credit limit as per your comfort level even though it may be much lower than what your credit card-issuing bank is willing to give you.

Unfortunately, the feature of maximum drawable limit on purchases is not there in debit cards as it is not provided by either Visa, MasterCard or any of their card-issuing banks. You, or another person who steals your debit card or finds your lost debit card can effect purchases up to the amount you have in your debit card-issuing bank’s saving account.

This makes debit cards inherently riskier than credit cards. In the current scenario where a couple of banks are offering a high interest rate of 7 per cent on their savings account, it is likely you may have more than one savings bank account.

If this is the case, do not opt to receive debit-cum-ATM cards from all banks. Tell the bank you need only a pure ATM card for the purpose of ATM-related transactions only, such as withdrawals and mini-statement. Subject to Reserve Bank of India's rules, your bank does not have a strong case to insist on giving you a debit-cum-ATM card, which increases the risk of losing money for you.

If you are still stuck with multiple debit-cum-ATM cards then register yourself for receiving SMS-based alerts on debits in you savings account as any debit card transaction results in a debit of your savings account. This way, a fraudulent transaction on your debit will send a SMS to you, which you can see to be one not authorised by you and take action immediately.